Hoy
Director de Operaciones / Empresa Real Estate EU - Multifamiliares
$110,000 - $130,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Prestaciones de ley
- Plan de crecimiento personal y laboral
- Bono anual por resultados de hasta un 25%
Descripción
Chief Operating Officer (COO)
Location: SLP, México (with oversight of U.S.-based properties)
Industry: Real Estate / Property Management
Reports to: CEO / Owners
Role Summary
The COO is responsible for day-to-day operations, financial performance, team leadership, and strategic execution across 18 residential complexes. This role bridges the Mexico-based team and U.S. leadership to ensure operational excellence and growth.
Key Responsibilities
1. Operations Management
- Oversee leasing, maintenance, renovations, and resident services across all properties.
- Ensure KPIs are met: occupancy, rent collection, maintenance response, and resident satisfaction.
- Enforce standardized processes portfolio-wide.
2. Team Leadership
- Manage regional/property managers and maintenance supervisors.
- Lead a 12-person Mexico office team (marketing, HR, accounting, etc.).
- Promote leadership development and effective communication.
3. Financial Oversight
- Track property and portfolio financial performance (NOI, budget, delinquency).
- Approve budgets, statements, and capex plans.
- Drive cost-efficiency without sacrificing quality.
4. Strategic Execution
- Support long-term planning and portfolio expansion.
- Identify efficiency and revenue growth opportunities.
- Oversee due diligence and integration of acquisitions.
5. Compliance & Risk
- Ensure adherence to federal/state/local regulations.
- Manage operational, legal, and safety risks.
6. Technology & Systems
- Lead adoption of property management tools and system upgrades.
- Optimize digital workflows and reporting.
7. Communication & Reporting
- Act as liaison between ownership and local teams.
- Deliver clear reports on KPIs, leasing, financials, and team performance.
- Maintain alignment between U.S. and Mexico teams.
8. Customer Experience
- Ensure high resident satisfaction across complexes.
- Use feedback and online reviews to enhance service quality.
9. Vendor Management
- Oversee contractor/vendor relationships for maintenance, marketing, and compliance.
- Ensure service quality and cost control.
ID: 20638362
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