We're thrilled to announce the opening of our new office in Mexico City as part of our continued global expansion. This new location not only supports our growing customer base but also opens up new opportunities for innovation and collaboration. Join us and help shape the culture, impact, and success of our Mexico team from day one!

This FULL TIME PERMANENT position will work hybrid in our Mexico City office.

Summary:

Working as Technical Service Owner/Principal Lead Software Development Engineering at Delinea means being a part of a highly capable, collaborative, and agile development team. Delinea is creating awesome software that's used by thousands of IT professionals all over the globe.

What You'll Do:

• Technical Owner of the Privilege Manager platform and agent. Gaining a deep understanding of the technology and systems underpinning the service, enabling the ability to troubleshoot issues, evaluate changes, and make informed technical decisions.
• Design, maintain, and deploy scalable and highly available cloud-based applications using C#/.NET and client-installed agents
• Implement and maintain high standards of software quality and security, regularly reviewing code and processes to drive improvements.
• Facilitate collaboration with other departments, such as product management, architecture and customer support, to incorporate user feedback into product development.
• Work on a Privilege Manager service product team, bringing feature enhancements and customer fixes
• Using Scrum processes, collaborate with cross-functional teams (PM, UX, Dev) to understand requirements, propose technical solutions, and contribute to architectural decisions.
• Optimize applications and infrastructure for performance, scalability, and cost efficiency.
• Troubleshoot and resolve cloud-production issues, ensuring the reliability and availability of our systems. Working with support and the customer to resolve issues.
• Look for ways to improve the development and automation processes (code quality, E2E testing, security scans, etc.), monitoring, and tiered incidence response.
• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and growth.
• Foster a culture of continuous learning and development, encouraging the team to stay updated with the latest industry trends and technologies relevant to Privilege Access Management.
• Contribute to and improve the code, tooling, and techniques that are shared across Platform teams.

What You'll Need:

• Bachelor's or higher degree in Computer Science, Software Engineering, or a related field.
• 10+ years of professional experience working as a software engineer, with a focus on .NET development.
• 5+ years of experience working on an agent-based product that is installed on customer machines.
• Strong problem-solving skills and the ability to troubleshoot and resolve complex technical issues and learn large code base.
• Proficiency in C#, .NET Core development with a bonus for significant Azure Cloud tech stack development experience.
• Excellent communication and collaboration skills with English language (written and oral), with the ability to work effectively with a globally distributed team.
• Passionate about providing high-quality solutions to our customers, on-time, and on-budget.
• Experience with DevOps practices, CI/CD pipelines, unit testing, and automation testing.
• Familiarity with cloud security principles and best practices.

We'd Love to See:

• Strong understanding of Privileged Access Management (PAM) solutions and cybersecurity principles, with experience in developing security-focused software.
• Experience interacting directly with customers in a support capacity.
• Experience with SQL optimization
• Windows System \Kernal Development