SUMMARY

Will be responsible for supporting all internal and external customer needs in cash application area. Helps and/or resolution to Stores and AutoZone Commercial Credit costumers. Gives credit orientation to customers and Commercial Specialist. Provide resolution to invoice and statements requests, applies payments, manages the insufficient funds checks, answer Credit Questions, and follow up customers disputes.

RESPONSIBILITIES

· Identifies and applies payments to the system.

· Follow up with customers for proper payment application to their account. Resolution on disputes, statements, and conciliations.

· Manages the positive Balances for a customer to prevent aging. Daily Report.

· Provides fiscal documentation to the customer and does the fiscal process for substitution as needed due to taxes adjustments, warranties and cores credited.

· Manages the insufficient funds checks creating the journal entry to fix the recover payments.

REQUIREMENTS

• Level of Formal Education: A Bachelor's degree (BA, BS) or equivalent.
• Area of Study: Accounting, Finance or Business Administration.
• Years of Experience: Two to three years.
• Type of Experience: Accounts Receivable experience. Intermediate Peoplesoft management, very analytical individual, Ability to work under pressure. Customer service. Basic Accounting and Mexico's Fiscal law knowledge. Intermediate Excel. Microsoft Office

Other/Preferred: Bilingual. Intermediate Peoplesoft management.