SUMMARY

The Credit Application Specialist role is to provide support to the Credit Risk Analyst team. Responsibilities will include Credit Application data entry, fraud investigative tactics, collaboration with the sales field and ability to think outside of the box. Maintain customer database, send invoice and statement copies, process correspondence, and handle returned mail. They will be expected to work directly with the customer, field sales, commercial specialists and A/R Specialists to provide assistance with requests for information. In addition to other assigned responsibilities, the Administrative Support will need to be a self-starter with strong organizational abilities.

RESPONSIBILITIES

• Credit Application data entry, account setup and fraud review
• Support the Credit Risk Analyst teams for any requests by field
• Respond to mailed correspondence (s) related to the customer account.
• Work inbound telephone calls and incoming mail to properly set-up customer account. Update address and contact information in computer system.

REQUIREMENTS

• Bachelor's degree preferred
• Proven research and investigative capabilities
• Strong English - verbal and written communication skills
• Strong interpersonal skills with proven customer service and dispute resolution ability
• Computer skills including MS Word, Excel, PowerPoint, and the use of outside data sources to gather required information for analysis and reporting