Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.  

What you'll be doing

Assisting on compliance projects for major clients. This individual will provide management of Free Trade Agreement (FTA) certificate solicitation process as directed or required. The role requires professional communication with clients, suppliers and government representatives as well as administrative support for the Compliance team.

You will be responsible for…

• Ensure timely follow up with client's contacts to obtain necessary documentation.
• Review FTA certificates for accuracy.
• Maintain client and vendor relationships.
• Perform as an integral part of the compliance team.
• Participate in meetings and work together as a team to complete projects.
• Utilize client and the organization's software to organize and manage workload.
• Follow client and the organization procedures.
• Use analytical skills in problem solving a variety of situations.
• Create reports, assist in drafting compliance processes and work instructions.

What we need from you

•         Bachelor degree is preferable

What skills & experience you'll bring to us

• Minimum 1 year of customer service experience (preferred).
• Bilingual(Spanish and English) is required.
• Professional and mature demeanor.
• Working knowledge of Microsoft Office with strong Excel skills.
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.
• Solid analytical skills with an emphasis on accuracy.
• Intermediate keyboarding skills.
• Strong team player with ability to work independently.