Position Title: Analyst Import /Export Ocean MX

Reports to: Supervisor Import & Exports

Dept / Function: Delivery Services

Summary:

The main function of this position is to facilitate timely execution of End to End ocean transportation arrangements in the Export Order to Cash cycle. This requires a close collaborative partnership with Order Management Associates (OMA) and Global Trade whom receive & process sales orders and are the face to Hershey's foreign distributors

Responsibilities:

Submit ocean bookings, adhere to work process guidelines and monitor & communicate milestones back to HBP and Global Trade. Additionally, this role will be responsible for establishing protocols to escalate exceptions, risks and service failures.

· Submit booking requests to ocean carriers, adhering to customer's desired delivery dates o Maintain Sharepoint / Export Platforms and Files with Order Tracking information.

· Monitor bookings and escalate to Ocean Export manager if bookings are not received within agreed time/KPI o Manage booking milestones per the dock receipt key dates.

· Manage the order to ensure readiness before delivery note dropping; this includes, but is not limited to ensuring product availability, credit hold resolution, correct incoterms.

· Drop delivery note seven days prior to transportation planning date (drayage planning)

· Provide the CCP layout to the carriers per booking. o Issue the insurance certificate per container.

· Manage Import operations

· Maintain SOPS to document practices and ownership of key activities to ensure a streamlined process in execution of international order fulfillment.

· Establish operational metrics that are relevant to the business and monitor service failure performance measurement.

· Responsible for coordinating and managing the shipment of samples globally

Education: BS/BA in Logistics, Supply Chain Management, International Trade, Economics, Business or equivalent experience required

Experience: +3 years directly working in Transportation, International Logistics, Customer Service within an International Company. ERP Knowledge, SAP ECC / S/4 desirable. Microsoft Office Proficient (Excel, Power Point, Power BI)