Department: HR – People Services

Reports To: People Services Lead

Mandatory:

• Graduate - BA or equivalent.
• Strong communication skills in both English and Spanish.
• Fair knowledge of HR policies, procedures and employment laws
• Results and deadline driven.
• 1 year of experience in a HR Admin role or a similar.
• Proficient in HR platforms (People Soft, Workday etc).

Nice to have:

• Workday Experience.

Key responsibilities:

• Process HR transactions which may include:
• New hires
• Employment data changes
• Terminations/Retirements
• Earnings/deduction transactions
• Pay by exception input
• Leave and attendance transactions
• Over time inputs
• Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines.
• Communicate resolution to requestors as required.
• Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols.
• Maintain service level agreements.