INSIDE SALES REPRESENTATIVE

Us:

At REMOTE TEAM SOLUTIONS we focus on building high performance teams for large companies, helping them to save our clients the burden of time and resources needed for the active management of employees, also reducing the turnover rate.

Our Client:

Nextgen Pest Solutions is a U.S.-based pest control and wildlife removal company known for its eco-friendly approach, 24/7 service, and strong commitment to hiring military veterans.

?

Job details:

We are seeking a motivated Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for driving revenue growth through proactive customer engagement, achieving an industry-standard close rate of 70%, and ensuring excellent responsiveness with an average answer time within 15 seconds, aligned with call center benchmarks.

Responsabilities:

· Lead Conversion:

Ø Proactively engage with leads via phone, email, and other communication channels.

Ø Achieve a close rate of at least 70% on qualified leads, meeting or exceeding sales targets.

· Customer Engagement:

Ø Build and maintain strong relationships with prospective and existing customers.

Ø Identify customer needs and provide appropriate product or service recommendations.

· Sales Process Management:

Ø Accurately log interactions and sales activities in the CRM system (HubSpot).

Ø Follow up on leads promptly, ensuring no opportunities are missed.

· Call Management:

Ø Maintain an industry-standard call answer time, ensuring the first response within 15 seconds.

· Collaboration:

Ø Coordinate with other team members and departments to optimize the sales process.

Ø Provide customer feedback to the product and marketing teams to refine offerings.

· Performance Monitoring:

Ø Track individual KPIs, including close rates, answer times, and revenue targets.

Ø Participate in regular coaching sessions and performance reviews.

Requirements:

· Proven experience in sales or related, 2 years minimum

· High-school diploma or equivalent

· Proficient in English with strong written, listening, and conversational skills.

· Attention to detail

· Ability to work in a fast-paced, results-driven environment.

· Proactive attitude and motivation to meet or exceed sales goals.

· Strong interpersonal skills to build and maintain client relationships.

· Effective time management and organizational skills.

· Adaptability to changes in processes, tools, or targets.

· Basic knowledge of CRM tools (preferably HubSpot).

· Willingness to receive feedback and participate in continuous improvement sessions.

· Collaborative mindset and ability to work effectively in a team.

We offer:

$14,000 monthly, tax free

· Mexican law benefits

· Professional development opportunities: certifications, courses and access to educational resources.

· You will be able to request vacation after 3 work months.

· You will enjoy: holidays, discounts, a referral bonus of over $1500 MXN, personal gifts on special dates, and more...

Schedule to be discussed in the interview process.