Role- QA Engineer (IVR Testing)

Location – Mexico Remote

Position type- Contract

Start - ASAP

Experience:

At least 3+ years work experience in QA - Manual + Functional Automation. Also, must be proficient in English & Spanish Language.

Technical skills:

Must have good hold on both English and Spanish language understanding and speaking

Must be proficient in Spanish Language , validate gramatically for lexical accuracy

o Should be able to analyze and test English language text is correctly translated to Spanish audio in DTMF(Spanish audio converted is not changing meaning and it's gramatically correct for lexical accuracy)

Knowledge on web services or API testing

Should have good experience in writing SQL queries

Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space.

Must have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems)

Prior experience with using Cyara tool and creating test cases in Cyara

Should have experience on using Octane tool.