We're proud to say we've been named one of "Super Empresas Expansión 2023 Top Companies"Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Juriquilla, Querétaro office.
Responsibilities: - Obtain and review repair estimates, approve repairs in compliance with all D.O.T regulations
- Set daily, weekly and monthly tasks to follow-up on each breakdown and track resolution time frame
- Answer calls from drivers who have a maintenance issue with their equipment.
- Coordinate and schedule service (including vendors) and give an accurate start and completion time to the customer.
- Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed
- Locate the appropriate vendor closest to the breakdown (search database and websites for repair facility) to ensure minimum wait time and quality repairs to minimize cost
- Maintain contact with drivers, customers and vendors to ensure the repairs are completed in an orderly manner
- Communicate with Dispatch and Shop Departments, Relaying maintenance information and timeline for resolutions and Track resolution time frames, making outbound calls to dispatch appropriate service to drivers/ owner operators
- Communicate any service disruptions and route changes due to down equipment to dispatch
- Maintain contact with vendor(s) during repair to ensure specific requirements are being met and coordinate payment methods to vendors.
Requirements - Bachelor's degree completed
- Previous experience in Safety department directly in land transportation industry
- Report Generation: Possesses the ability to generate simple reports using basic functions in software and/or writing basic queries
- Experience coordinating drivers for direct communication
- Knowledge of DOT regulations
- Knowledge of C-TPAT
- National and International operation Knowledge
- Availability to work alternaring Saturdays or Sundays as part of your regular weekly schedule required
- Willingness to work in an office environment with on remote operations
Benefits - Competitive Salary
- Healthcare Benefit Package
- Career Growth
- Saving funds
- Food coupons
- Performance-based bonus
- Life Insurance
In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.