The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Active Directory

Job Description

Provide support, implementation, and design services for Microsoft Active Directory and Windows-based systems across multiple, customer based enterprises, including directory and identity management solutions

The core infrastructure technology duties include enterprise Microsoft Active Directory and Windows file services architecture creation and management, global system security and policy configuration, and top-level support for enterprise-wide initiatives for many large, globally diverse companies

What you will need...

• This role requires commercial customer facing level
• Subject matter expertise with Active Directory
• Federation Services
• Azure
• AD Proxy
• Windows Server 2016/2019/2008/2012/2012 R2
• Windows security
• Virtual Directory solutions and related technologies.

Key Focus and Objective for Role:

• Produce enterprise-level designs for Active Directory, Azure and Windows Services for global initiatives.
• Collaborate with infrastructure and operations teams to provide architectural and technical guidance
• Lead steady state and continuous improvement efforts for Active Directory and Windows Security technologies for multiple, globally diverse customers
• Serve as a top tier escalation point, provide guidance and direction for resolution of escalated issues
• Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions
• Review and oversee major changes to the Active Directory design and associated Windows Server settings for multiple customers
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
• Design, diagnose and administrate GPOs, TRUSTs, SITES AND SERVICES, ADFS, PKI, DNS, DHCP, WINS and DFS
• Develop, document, and enforce the standards, security procedures, and controls for access to ensure integrity of Active Directory, and related systems
• Support integration and authentication projects for 3rd party vendor solutions, SSO, cloud hosting
• Design, implement and test the architecture and design of the global backup and disaster recovery of Active Directory
• Own and lead discussions in customer facing information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate
• Develops relationships with customer, connecting with key business stakeholders and internal account offices
• Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions
• Proactively engages the customer throughout the week, every week, for continuous service improvement efforts and feedback
• Responds daily to customer queries for information, instructions, updates and requests in a timely manner
• Researches and develops work level instructions, process flows, and any required customer facing documentation
• Produce and present reporting to customer and internal teams as scheduled or upon request
• Makes recommendations to solutions team for automation and cost savings opportunities

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.