RECRUITMENT

• Coordinate with the School recruitment process from start to finish in liaison with the General Director and/or Academic Director.
• Administration of ATS recruitment database.
• Operate and update information on SuccessFactors as needed.
• Write job adverts and place them in relevant publications.
• Produce standard job descriptions, person specifications and selection criteria for all school positions.
• Responsible for the smooth delivery of the offer process, ensuring letters and contracts are sent to successful candidates and formalising them according to the Mexican Federal Labour Law.
• Negotiate partnerships with appropriate recruitment agencies, service providers and set up service level agreements, with the best rates and service.
• Responsible for ensuring all applicants and candidates receive a professional service unrivalled by our competitors.
• Conduct reference and background checks for possible candidates.

INDUCTION, ONBOARDING & OFFBOARDING

• Ensure that once offered, all candidates are communicated with regularly, ensuring all relevant documentation required for employment is collected and collaborated with the HR Director.
• Assist with overall work permit application, visa and immigration paperwork, including canjes, notification of changes and renewals of the residence cards of the expat staff, ensuring it is delivered in a timely manner.
• Coordinate with the booking of travel and hotels where necessary.
• Organise visits, including meals and entertainment, for onboarding activities.
• Find places and coordinate with owners or real estate agents to ensure new staff accommodation requirements are appropriately allocated.
• Responsible for ensuring all references, CRB / Police Checks, etc, are done and in compliance with The Americas Region and internal audit requirements.
• Coordinate and prepare all materials required for the staff induction process.
• Create and maintain up-to-date personnel files for all staff.
• Coordinate the offboarding process for departing employees, including exit interviews, clearance procedures, and return of school property.
• Ensure final documentation is completed accurately and in compliance with internal policies and Mexican Federal Labour Law.
• Liaise with relevant departments (Finance, IT, Operations, etc.) to ensure a smooth and professional welcome and exit experience for all staff.

POLICIES & PROCEDURES

• Coordinate the development and implementation of recruitment and selection methodologies to ensure high-quality candidates and appointments.
• To assist and constantly coordinate on maintenance, monitoring, review and improvement of Human Resources policies, procedures and practices and to ensure necessary legal requirements are met and best practice is implemented.
• Provide specialist advice on developing procedures, the legal and financial implications and ‘best practice' for employee relations issues within the school.
• Adhere to visa regulations and employment applications, giving accurate and consistent advice and practical assistance to the expat staff.
• Administer the issue of contracts/letters of appointment, variations, and associated documentation and ensure appropriate action is taken regarding staff changes.
• To maintain and manage the appropriate records, manual and electronic up-to-date and by Data Protection requirements.
• Administration of the HRIS system and other corporate, internal and external portals that link to HR services.
• Assist staff in scheduling appointments with INM, SAT, IMSS, Bank, private hospitals and/or doctors, labs, pharmacies, supermarkets and accompany them to these places when needed.
• Provide support to all staff in completing Major Medical Insurance forms and liaise with the insurance broker regarding the medical services offered by the insurance provider.

COMMUNICATIONS

• Develop productive working relationships with all staff to ensure the needs of the school are met whilst consistent standards of quality are achieved.
• Organise school parties like the Winter Luncheon and Teacher's Day, including souvenirs and appreciation presents.
• Prepare flyers, informative cards, and PowerPoint presentations as needed to communicate events or share information with all staff.

GENERAL HR

• Provide HR operational support in the overall School HR function and give advice as required.
• Support and receive general instructions and direction from the HR Director.

PERSONAL DEVELOPMENT

• Continual development through the identification and implementation of your own Personal Development Plan.

OTHER

Promote and adhere to Nord Anglia's competency framework:

• Communicate with Impact – Communicate openly with transparency and kindness. Influence and encourage people to share their ideas.
• Collaborate with Empathy – Be a team player who shares their knowledge to help colleagues learn and grow.
• Make Considered Decisions – Ensure your decisions are made with the best interests of students, school communities and the wider organisation in mind.
• Embrace Change – Be effective at working in changing environments and embrace change that helps us improve our school.

All staff are required to manage effective personal development as part of the Company's commitment to invest in staff as the key resource in the organisation.

Each individual must ensure that they meet their statutory responsibilities and Company's policies with regard to Health and Safety, Equal Opportunities and other relevant legislation.