Skills

· Technical degree in electronics engineering or vocational education + further expertise (e.g. Technician) + additional training (Quality Management)

· Minimum 10 years experience in the area of Quality or Manufacturing discipline.

· Minimum 5 years Managerial experience.

· Strong leadership capabilities (e.g. functional)

· Change agent capabilities – Persuasive & Assertive skills

· Advanced knowledge with certification of VDA 6.3 and IATF 16949, ISO9001 requirements

· Excellent Problem Solver

· Thorough understanding of IPC

· Extensive knowledge of key Quality tools & methods (8D, FMEA, SPC, PPAP, APQP)

· Good knowledge of OE customer requirements & expectations

· Assertiveness, diplomacy, moderation skills

· High Customer focus and drive.

· Experienced customer interfacing.

· Good technical analytical skills – 6 Sigma certification preferred

· Excellent communication skills – Good English

· Computer literate - Good MS-Office, Oracle NetSuite-QM, QAD skills

· Willingness to travel local & International

· Good knowledge of customer technical specifications

Responsibilities

• Implement and follow-up a common operations standard for Quality Assurance activities and overall cost of operations in the region
• Maintain appropriate systems for measuring necessary aspects of operational quality management and development. Drive a QOS philosophy.
• Develop and implement a standardized and sustainable Problem Solving system.
• Monitor, measure, and report on quality escalation issues. Engage and drive improvement activity plans to achieve targets within the appropriate timescales.
• Monitor the implementation of Operational Quality Standards in-line with corporate and customer expectations.
• Monitor Plant Performance KPI's and surveillance of activities to reach the targeted results.
• Drive and support regional activities to achieve high quality performance results in-line with Internal Quality Award requirements.
• Drive and support regional activities to meet the highest level Customer Certification requirements (E.g. Ford Q1 and A-Rating).
• Support customer audits and associated preparation activities.
• Conduct surveillance audits in the plants to Customer audits, Quality Launch activities. Track execution of supporting action plans and implementation effectiveness.
• Coordinate regional training of customer specific requirements.