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Hace 2 días
Product Specialist & Technical Services Manager
$50,000 - $60,000 Mensual
Sobre el empleo
Beneficios
Descripción
World wilde company leader in application chemist products, leading global providers of printing inks and coatings for packaging applications and labels, poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all.
A career here will give you significant flexibility and support in a company focused on making a positive impact in the world.
Role purpose
Lead the customer technical support team focusen on the Efficient and effective applications, solutions and services in Flexible packaging Business Unit.
Main responsibilities
1. Implementation of standard technology applications, services and solutions in cooperation with OFC teams to respond to customer requirements.
2. Cooperation with Technology Development , QC laboratory and PSR in the development of identified technology solutions to ensure they comply with customer and market needs.
3. Continuous market and competitor observation from the technology point of view to ensure the development of competitive applications, services and solutions to respond to market and customer needs.
4. Project management to provide defined technology solutions, applications and services according to agreed timelines, budgets and standards – monitored by senior colleague.
5. Resolution of technology related customer claims with OFC teams to provide optimized solutions to maximize customer satisfaction
6. Compliance with HSE rules and quality standards as well as chemical industry standards within the area of responsibility.
7. IAM technology application on a regional basis to ensure international accounts have state-of-the-art technology solutions and services.
8. Accurate and comprehensive documentation and reporting on technology portfolio developments and progress in line with defined standards
9. Deal with external technical partners, market partners and service providers within the area of responsibility as well as cooperate with technology counterparts within the Group.
10. Lead and motivate staff to improve performance and continuously develop professional expertise
To be successful in this role you will need:
What we offer You:
If this role fits with your experiencie and passion, Apply Now!
ID: 20321331