Customer Care Center Intern

Description - External

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk.

Great people make Schneider Electric a great company.

• What do you get to do in this position?
• Support in documenting CCC's processes (process maps, procedures, formats)
• Support in doing audits to internal processes
• Support in problem resolution analysis to non conformities
• Support in general activities in Quality Management System

Qualifications - External

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not

necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

• This job might be for you if:
• You are student of 6th to 8th semester of Industrial Engineering, Systems Engineering, Mechanical or related field.
• You have availability to work 30 hours a week. Flexible work schedule.
• You have intermediate - advanced English level.
• You want to put into practice the knowledge obtained at the University.
• You have managed Quality tools such as (Pareto, Ishikawa, 5 Why's, etc.) (desirable)
• You have knowledge on ISO 9001 (desirable)
• You are organized, have communication skills and you enjoy decision making in a collaborative way.