Job Description
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed! :)

WHAT YOU WILL DO

- Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud);

- Configure Jira projects, workflows, permissions, security schemes, and custom fields;

- Provide ongoing administration and support for Jira, Confluence, and related Atlassian products;

- Manage user access, roles, and integrations across systems;

- Monitor and maintain on prem and cloud-based IT infrastructure and tools;

- Provide remote IT helpdesk support and systems troubleshooting for distributed teams;

- Implement and enforce security best practices and IT policies;

- Document processes and maintain system configuration records.

MUST HAVES

- 4+ years of proven experience with Atlassian product suite, especially Jira and Confluence administration;

- Hands-on experience with Atlassian cloud migrations;

- Strong understanding of Jira configuration, project setup, permission schemes, and automation;

- General IT administration skills including cloud systems (e.g., AWS, Azure, Google Workspace, Okta/SSO, Zendesk, VPNs, AV, etc.);

- Experience supporting remote teams and managing remote systems;

- Excellent problem-solving and communication skills;

- Ability to work independently in a fully remote environment;

- Upper-Intermediate English level.

NICE TO HAVES

- Professional certifications related to Atlassian administration;

- Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud);

- IT service management certifications (e.g., ITIL Foundation);

- Security-related certifications (e.g., Security+, CISSP);

- Experience working within compliance frameworks (e.g., SOC 2, ISO 27001).

THE BENEFITS OF JOINING US

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.

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