About the team
Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

About the role

Our mission at Zillow is to give people the power to unlock life's next chapter. Become part of an amazing recruiting team at Zillow Group and help us in our efforts to transform the real estate industry from start to finish! The Zillow Recruiting Team is a fun and upbeat team passionate about delivering an outstanding candidate experience and bringing exceptional talent to our company. Our people are our greatest asset, and we have the critical job of finding and hiring exceptional people to join Zillow Group!

En Zillow, nuestra misión es darles a las personas el poder de desbloquear el próximo capítulo de su vida. iForme parte de un increíble equipo de reclutamiento en Zillow Group y ayúdenos en nuestros esfuerzos por transformar la industria inmobiliaria de principio a fin! El equipo de reclutamiento de Zillow es un equipo divertido y optimista apasionado por brindar una experiencia excepcional a los candidatos y aportar talento excepcional a nuestra empresa. Nuestra gente es nuestro mayor activo, y tenemos la tarea fundamental de encontrar y contratar personas excepcionales para unirse a Zillow Group.

As a Recruiting Coordinator for Zillow you will play a vital role in our recruiting process. Working closely with our internal clients, including the recruiting team, HR, and hiring managers, your primary focus will be to create a memorable and seamless interview process that delivers an exceptional candidate experience.

Como coordinador de reclutamiento de Zillow, desempeñará un papel vital en nuestro proceso de reclutamiento. Trabajando en estrecha colaboración con nuestros clientes internos, incluido el equipo de reclutamiento, Recursos Humanos y gerentes de contratación, su enfoque principal será crear un proceso de entrevista memorable y fluido que brinde una experiencia excepcional al candidato.

You Will:

Coordinate and schedule candidate interviews with hiring managers and interview teams across various time zones at Zillow Group

• Serve as the main point of contact for candidates throughout the interview process, providing timely and clear communication through phone, text and email
• Maintain accurate and up to date candidate information in various team trackers
• Coordinate and book new hire travel
• Act as an ambassador of Zillow Group and create a strong employer-of-choice brand

Usted deberá lograr lo siguiente:

• Coordinar y programar entrevistas de candidatos con gerentes de contratación y equipos de entrevistas en varias zonas horarias en Zillow Group
• Servir como el principal punto de contacto para los candidatos durante todo el proceso de entrevista, brindando una comunicación clara y oportuna por teléfono, mensaje de texto y correo electrónico
• Mantener información precisa y actualizada de los candidatos en varios rastreadores de equipo
• Coordinar y reservar viajes para nuevos empleados
• Actuar como embajador de Zillow Group y crear una marca sólida de empleador elegido

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

• Fluent in English and Spanish (both written and spoken).
• 2+ years of experience with high-volume scheduling responsibility. Previous experience in Recruiting Coordination or a related field is preferred
• Ability to operate in the gray, foresee potential hurdles, and actively utilize your professional expertise to influence and advise others on standard processes
• Customer service-oriented mindset, with a genuine passion for creating a positive candidate experience
• Strong organizational and time management skills, with the ability to handle multiple tasks - attention to detail and accuracy is key
• Effective communicator (written and verbal)
• Comfortable working in a constantly evolving environment
• Ability to work independently and collaboratively, demonstrating strong teamwork and interpersonal skills
• Familiar with Applicant Tracking Systems; Workday preferred
• Experience with Microsoft Outlook, G Suite
• Ability to maintain confidentiality of sensitive personal information and adhere to applicable security and privacy policies
• This is a remote position, but you should be based in Mexico.

Quién es usted:

• Más de 2 años de experiencia con responsabilidad de programación de alto volumen. Se prefiere experiencia previa en coordinación de reclutamiento o un campo relacionado.
• Capacidad para operar ante los problemas, prever posibles obstáculos y utilizar activamente su experiencia profesional para influir y asesorar a otros sobre procesos estándar.
• Mentalidad orientada al servicio al cliente, con una pasión genuina por crear una experiencia positiva para el candidato.
• Fuertes habilidades organizativas y de gestión del tiempo, con capacidad para manejar múltiples tareas; la atención al detalle y la precisión son clave
• Comunicador eficaz (escrito y verbal)
• Sentirse cómodo trabajando en un entorno en constante evolución
• Capacidad para trabajar de forma independiente y colaborativa, demostrando un sólido trabajo en equipo y habilidades interpersonales
• Estar familiarizado con los sistemas de seguimiento de candidatos; preferiblemente Workday
• Experiencia con Microsoft Outlook, G Suite
• Capacidad para mantener la confidencialidad de la información personal confidencial y cumplir con las políticas de seguridad y privacidad aplicables

Get to know us

Zillow is reimagining real estate to make it easier to unlock life's next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting - and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees' Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.