Title: Customer Service RepresentativeCompany Address: Plaza Jumbo, Monterrey, Nuevo León, MexicoJob Details:Position: Customer Service RepresentativeNumber of Positions: 1Key Activities: Handle special customer requests. Print sales orders. Process invoicing. Manage shipping and courier services. Redirect calls to the sales team. Follow up on customer orders. Provide support to the sales service team. Work Days: Monday to FridayWorking Hours: 8:00 AM to 6:00 PMEducation: Minimum required: Bachelor's degree. Knowledge and Experience: Customer service, sales, logistics. 3 years of experience in a similar Customer Service Executive role. Skills: Strong communication skills. Customer service orientation. Organizational skills. Technical Skills: 100% proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). ERP software management. Tools/Equipment: Computer Languages: Advance English Salary and Benefits: Monthly Gross Salary: $22000 - $25000 MXN Benefits: Legal benefits Grocery vouchers After 3 months: Major Medical Expenses Insurance (SGMM)