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Patient Services Representative (Phone Support)
$25,000 - $35,000 Mensual
Empresa confidencial en
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida: Universitario sin titulo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
About the Company
We are a leading fertility clinic dedicated to helping individuals and couples achieve their dream of starting a family—and we're looking for an agent to be the first warm voice our patients hear.
Location: Monterrey, Nuevo León.
Job Requirements
- Education: University studies completed or in progress (no degree required).
- Skills: Advanced English; CRM knowledge.
- Experience: Previous experience in customer service.
Key Responsibilities
- Provide phone support to patients of a fertility clinic.
- Handle inquiries, schedule appointments, and resolve concerns efficiently.
- Record and update patient information in the CRM system.
- Collaborate with the patient service team to ensure patient satisfaction.
- Follow established procedures and protocols to ensure service quality.
Compensation and Benefits
- Competitive monthly salary: MX$25,000 to MX$35,000.
- Full-time, permanent employment.
- Professional growth and development opportunities.
- Collaborative and motivating work environment.
- Ongoing training and employee wellness programs.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20581216
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