Pricing & Reporting Support Agent

Duties of this Job Include:

Reporting & Data Analysis

· Prepare and distribute daily, weekly, bi-weekly, and monthly reports to support business operations and performance tracking.

· Maintain and analyze key reports including:

o Open Orders (US, Canada, Mexico)

o Product Group Orders (e.g., 13/23 million item reports)

o Inventory Reports for specific plants

o Sales & Key Account Performance Reports

o Blocked Orders (BL)

Pricing Support

Generate customer-specific Price Books (Standard or Special), based on historical consumption and pricing structure

F-MX Returns

· Process and track return requests received from sales representatives.

· Classify return reasons, request and manage approvals, and coordinate with logistics and finance for collection, restocking, and credit note issuance.

Knowledge, Skills and Experience:

· Bachelor's degree in business administration, engineering, or similar (desirable).

· 1–2 years of experience in similar activities.

· Strong proficiency in Microsoft Excel.

· SAP knowledge (must).

· Analytical skills: data interpretation and process optimization.

Advanced English (mandatory