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Hace 1 día
Analista bilingüe
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NEW HORIZON IC en
Sobre el empleo
Descripción
Acerca de la empresa
NH Seguros is looking for a Claims Analyst / CSR for the Claims department.
Requisitos para el puesto
The ideal candidate will have:
· College degree required.
· Fluent in English and Spanish - verbal and written
· Good customer service skills
· Ability to reach and collect data
· Experience with an agency or insurance company (Preferred)
· Detail oriented
· Desire to work with a team
· Excellent communication skills both written and verbal
· Strong organizational, time management and follow-through skills
· Ability to prioritize projects and capability to work with confidential documents
· Good computer skills with ability to quickly learn new systems
· Ability to work comfortably in a fast-paced environment
· Excellent typing and transcription skills, including typing at fast speeds, accuracy, high concentration, focus, and ability to find and correct mistakes.
· Assist policyholders and agents with any questions or problems they may have concerning insurance claims.
Principales responsabilidades del puesto
· Enters new loss information into appropriate claims application and creates electronic claim files;
· Reviews and evaluates the incoming loss documents for complete and accurate information;
· Receives first notice of loss, reviews and/or locates policies; validates coverage applied to claims to determine appropriate line of business and loss type;
· Reviews applicable systems to determine presence of duplicate claims;
· Validates and locates missing policy information;
· Investigates to obtain information pertinent to claim setup and transfer;
· Communicates with customers and policyholders;
· Sends acknowledgement letters; and collaborates with team leaders and claims examiners.
· Provide phone support as well as administrative support to the claims teams as needed.
Prestaciones y beneficios adicionales
Todas las prestaciones de ley
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20320185