Overview

Recruiter: Julian Gonzalez

Reports to: William Dias
POSITION SUMMARY STATEMENT:

This Application Analyst will be responsible for learning the systems, technologies, work with immediate leads and contribute to projects and support deliverables. The ideal candidate will reflect a willingness to explore, learn and adapt to the corporate environment.

DETAILED RESPONSIBILITIES/DUTIES:

• Work with internal cross-functional and development leads to learn and handle enhancement requests.
• Understand Herbalife's Quote to Cash (QTC processes), Procure to Pay (P2P processes) including, but not limited to Order Management, Supply Chain Management, Pricing, Taxing, Invoicing, Receipts, Cash Reconciliation.
• Gain knowledge in software development lifecycles namely Waterfall and Agile and AIM Methodology.
• To understand business requirements from the Business Requirement Documents and understand how solutions are proposed.
• Acquire skills on functional setups and functional testing of application softwares across production support, enhancements and projects.
• Meet service level agreements for production support response and resolution.
• Excellent interpersonal and facilitation skills.
• Follow documentation, software development methodology, version control and testing, and migration standards
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

Job Qualifications

REQUIRED QUALIFICATIONS:

Skills:

• Basic exposure to Major ERP applications like Oracle.
• Ability to write and execute SQL queries and understand PL/SQL APIs
• Knowledge on Oracle Applications R12 and Oracle Fusion
• Basic understanding of relational databases (including tables, views, indexes, table spaces etc.)
• Exposure to software troubleshooting and ability to analyze into software-related issues and products
• Knowledge on change management tools and processes, including source code control, versioning, branching, defect tracking and release management.
• Exposure to DevOps Methodology.
• A strong willingness to explore, adapt and learn new systems, technologies and processes.

Experience:

• 1+ years of experience in IT/Technology.
• 1+ years of experience in covering ERP systems such as Oracle.
• 1+ years of experience with SQL queries and understanding Oracle Application APIs.
• 1+ years of demonstrated skill in preparation and maintenance of documents, test cases and Project lifecycle experience.

Education:

• Bachelor's degree or foreign equivalent in related field or equivalent experience.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business, Information Technology or equivalent
• Basic understanding of cloud applications
• Customer focused with a pro-active and responsive approach
• Excellent oral and written communication skills
• Strong interpersonal skills
• Effective writing and diagramming skills
• Clear English-speaking skills
• Ability to interact effectively at all levels with sensitivity to cultural diversity

Principles & Related Competencies:

Ethical

• Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.

Leader

• Meets challenges head on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational direction

Collaborative

• Works cooperatively with others offers and accepts help; Freely shares information as appropriate; Open to and willing to provide feedback; Strong contributor to the team's results; Celebrates the individual and the team; Ability to clearly communicate.

Looks Beyond Oneself

• (Team Player) Demonstrates humility and willingness to recognize and give credit to others; Works well alongside people of different backgrounds and ideas; Builds good relationships with others; Values Distributors and teammates.

Drives Innovation

• Add value through: Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Listening to and respecting others ideas through collaborating and helping develop those suggestions; Driving ideas forward to implementation.

Delivers Change

• Delivers Change Through: Adapting to different working environments; Responding positively to change including new duties and assignments.