Job Description

Senior Site Reliability Engineer

Oracle's Demonstration Services

Our mission is to continuously deploy, integrate, and manage Oracle's products to create rich content to demonstrate Oracle's Cloud platform to potential and current Oracle customers. To support this mission, we deliver applications and tooling, what we call our Demo Cloud Platform, to Oracle's Sales, Consulting, and strategic partners to manage their demonstration environments. Our applications and tooling support billions, yes billions, of dollars in sales annually. This is where you come in. Reliability of the applications and tools that support the demonstration environments are critical to Oracle's success as a leading cloud provider.
Site Reliability Engineering Team

The SRE team is responsible for the overall health, performance, and reliability of our Demo Cloud Platform. Demo Services (DS) leverages Oracle Cloud services as well as open-source components to deliver a full-featured, self-service, and extensible demo platform for Oracle sales, consulting, and strategic partners. For Demo Services to meet the goals of the Business, the SRE team works alongside the DS Development and DS Architecture teams to rapidly deploy new functionality for the platform through CI/CD methodologies. We are looking for candidates that have a strong passion for automation and are enthusiastic to pick up new technologies, product stacks, and industry-current solutions.
As part of the SRE team you will...

• Establish end-to-end monitoring and alerting on all critical components of the application
• Monitor application performance and take steps to improve overall application performance and stability and follow through with implementation
• Monitor and manage uptime, end-to-end performance and operability of all service processes and dependent infrastructure to meet SLAs
• Solve complex problems related to infrastructure cloud services to prevent problem recurrence.
• Contribute to making our infrastructure simple, reliable, and easy to operate
• Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it and turn into repeatable actions-and then into automation.
• Troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues
• Conduct periodic on call duties, respond to production incidents and provide support for development to address customer incidents
• Results driven; thrive in a development environment that is agile, collaborative and in start-up mode, even when faced with ambiguity
• Need to possess a contagious sense of ownership and are capable of using all available tools to solve any issues you encounter
• Participate in the development of tools and processes that leverage observability best practices to proactively identify and resolve issues before they become incidents
• Model and maintain our Autonomous Data Warehouse and data flows. You will also develop, maintain and debug our internal reporting system on Oracle Analytics Cloud

Your Skills...

• You have a bachelor's degree in Computer Science, Software Engineering, Information Systems or equivalent and 4+ years of relevant work experience.
• You have worked in an SRE/DevOps role and managed highly complex production environments at scale
• You have practical experience with continuous integration and continuous delivery methodologies, using tools like GitLab, Jenkins, or others
• You have hands-on experience with orchestration and configuration management tools such as Ansible, Terraform, Puppet, or others
• Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools - Prometheus, Alertmanager, Grafana
• You are knowledgeable with network concepts - DNS, load balancing, VCN, firewall, proxy server, etc.
• You are familiar with Linux and its administration life cycle - deployment, upgrading, compiling, and debugging
• You are adept in one or more of the following languages: JavaScript, NodeJS, Java, Python, Perl, Go, Shell Scripting
• You are able and willing to work in an on-call rotation that will include rotating weekend coverage
• Ability to operate independently, make decisions, take action and take responsibility
• Effective communication and interpersonal skills, ability to work and coordinate between multiple teams
• Have a software-centric mindset

Your Bonus Skills...

• You have a master's degree in Computer Science or related studies
• You have experience in working with major cloud platform(s): Oracle Cloud, Microsoft Azure, Google Cloud Platform, or AWS - any certification(s) a plus
• You have experience with Container and Container Management technologies: Docker, Kubernetes
• You are adept with SQL, PL/SQL, and query performance tuning
• You have experience with data modeling, analytics, and report building
• You have a solid foundation in database administration and are comfortable with the complete database Life Cycle, including provisioning, backup and recovery, cloning, performance tuning, maintenance, and troubleshooting
• You have developed tools and provided scalable, maintainable, and automated solutions to support mission-critical applications

Responsibilities

As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer