Work actively with team members to analyse and resolve application issues
Identify defects, discrepancies, and trends by ways of code debugging or log analysis
Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
Actively participate in Change management process with view to manage risk in production environment
Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
Develop reports that provide trending statistics to track and manage application health and support service performance
Willing to learn and troubleshoot/support proprietary technologies not available through marketplace. No knowledge of proprietary technologies is required pre-hire
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree (U.S. or equivalent) and 5+ years of software development / Production support experience
Must have skills and/or licesnses required to perform the job:
Hands-on experience with PeopleSoft General Ledger.
Strong understanding of Peoplesoft custom Bolt-on applications.
Hands-on experience with Process Scheduler/Monitor, PeopleTools, Application Designer, PeopleCode, File Layout, Component Interface, PS Query, SQR and Integration Broker.
Hands-on experience in troubleshooting Unix based applications.
Hands-on experience with RDBS environments, mainly Oracle database.
Experience with Autosys or any batch scheduling tool.
Experience in full lifecycle implementation (SDLC) and system upgrades.
Good Understanding of Shell/Python scripting.
Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues,
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
Good understanding of AI technologies i.e. GitHub, copilot etc.
Optional Skills Or Qualification (Nice To Have)
Experience in the Financial Service Industry
Experience in Peoplesoft Accounts Payables/Receivables, Billing, Asset Management.
Experience in Peoplesoft Administration functionalities.
Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
Understanding of RDMS environment - Sybase ASE/IQ
Version control with Git
Degree in Computer Science
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.