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Bilingual customer service representative
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PresencialDescripción
First Brands Group™ is a global automotive parts company that develops, markets, and sells premium products through a portfolio of nine market-leading brands: Raybestos® complete brake solutions, Centric® Parts replacement brake components, FRAM® filtration products, LuberFiner® filtration products, TRICO® wiper blades, ANCO® wiper blades, Carter® fuel and water pumps, Autolite® spark plugs, and StrongArm® lift supports. The First Brands Group™ portfolio of world-class brands offers best-in-class technology, industry-leading engineering capabilities, and superior customer service.
First Brands Group is seeking an experienced Customer Service Representative for our Share Service Fram in San Luis Potosí location! 100% presencial/bilingual
Education and Experience:
- Degree in related fields
- Background in customer service environment with prior experience providing customer service to retail, distributor, and eCommerce customers
- SAP (REQUIRED)
Additional Skills:
- Administrative
- Precise attention to detail and effective time management stills
- Ability to multitask in a fast-paced in environment with a strong sense of urgency and responsiveness
- Professional
- Excellent written and verbal communication skills with customers, department peers and leaders, and sales team members
- Ability and desire to work in a team environment
- Self-motivated, flexible to change, and willing to initiate tasks
- Reliable, consistent, and possessing of good work ethic
- Technical
- Oracle order management and workflow experience preferred
- MS Office (Excel and Word) competency
- Data entry experience with a high degree of accuracy
- Deductive reasoning / logic skills
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
ID: 20644527
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