Purpose:

This position will be required to retrieve and distribute contract and account documentation as requested by our customers, dealers, and brand partners. These requests include contract and title copies, loan balance reports, amortization schedules, account payment histories, etc. They will also be required to monitor the Fleet Services group mailbox, retrieve/review the emails received, and open tasks in the Pega system accordingly.

Duties:

• Fulfill document requests from external customers, including contract and title copies, loan balance reports, amortization schedules, account payment histories.

• Monitor the Fleet Services group mailbox, retrieve/review the emails received, and open tasks in the system accordingly.

• Support minor accounts payable tasks, invoice review and suspense funding monitoring.

Profile:

· Scolarship Bachelor's Degree

· Languages English (100%) C1-C2 Full proficiency

· Adapting in real time to audience needs: Attention to Detail; Clear Communication; Documentation; Effective Written Communication; Prioritization; Time Management

· Ability to communicate internally and externally with all levels of employee.

· Customer service Skill

· MS Office

Our Convictions:

· Excellence

· People Always

· Sustainability:

· Customer Driven

· Shared Values