Manage orders from beginning to end to make sure order keeps moving and billing begins and ends as appropriate.

Collaborate with Sales Teams and know customer's business and account strategy.

Assist Sales Teams with customer related requests, account reviews, and reporting.

Ensure Order and data accuracy across platforms.

Assist in premise visit scheduling and provisioning.

Enter cases, leads/contacts, and information into Salesforce as requested and support for Sales Teams.

Monitor and review status of orders and clarify expectations.

Ensure inventory levels can support order fulfillment

Provide input to process creation and modifications to ensure efficient and effective workflow.

Other duties as assigned including assisting with Special Projects

Research, respond and resolve all customer inquiries, concerns or problems in a timely manner and proactively contact customers, where necessary or assigned.

Required Qualifications:

-Bachelor's degree in Finance, Accounting, Economics, or related field

-2–4 years in Finance, Accounting, Economics,

-English B2 or above (written and spoken

-Maintain positive customer interactions in person and on the phone or email.

Facilitate customer issues and determine how to resolve them.

Create service analysis for customers as requested.

Other duties as assigned as per SOPs

Benefits

-Work from home

-Statutory benefits

-Excellent salary

-excellent work environment