About the role:

• Support Account Specialists in managing client portfolios, including data entry, CRM updates, and follow-ups.
• Assist in preparing client-facing materials such as renewal summaries, opportunity reports, and account plans.
• Learn to use tools like Salesforce and Gainsight to track customer interactions and sales pipeline activity.
• Participate in team meetings and 1:1s to understand account strategies and performance metrics.
• Help coordinate internal communications across Customer Success, Product, and Sales teams.

About you:

• Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field.
• Strong verbal and written communication skills in English.
• Detail-oriented with good organizational and time management skills.
• Comfortable using digital tools and eager to learn CRM systems.
• Positive attitude, team spirit, and a customer-first mindset.

What You'll Gain

• Exposure to real-world account management and customer success strategies.
• Mentorship from experienced Account Specialists and Managers.
• Hands-on experience with enterprise tools and processes.
• Opportunity to contribute to meaningful projects that support client retention and growth.
• Potential for future full-time opportunities within the Corporates team.