Career Area:
Marketing / Sales / Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Principal Accountabilities

• Provides logistical and administrative support for the DSM, FSS, Fleet Manager, RFE and FSR in all office administration like correspondence, presentation and travel arrangements.
• Administer office management duties for stand-alone offices (if applicable). Maintain records and documentation related to HSSE, such as monthly safety briefings, accident investigation reports, safety meeting minutes and the office first aid kit
• Work together with the Field Service Supervisor (scheduling & mobilization of Field employees, advising customers) and collect legal documents required by country before mobilization
• Track FSR training and certification, submit certifications to CLMS. Maintaining Work Order Processing System up to date for field employee's valid medical certificates, offshore certificates, Fitness for Duty, passports, visas, etc.
• Organize offshore survival training, refresher courses and medical visits for field employees.
• Manage the Invoicing Process and follow-up on customer invoicing and purchase order, prepare invoicing instructions, issuing credit notes. Generate and check for completeness of Field Service Invoice and submit to Finance for final review. Assist Accounting with past due invoices. Preparation of Interco invoicing to Finance. Manage, follow-up of the non billable and billable Work Orders (credit hours) Process. Dispatch new yearly Sales Service rates to the customers.
• Creates jobs and Work Order's in Work Order Processing System and dispatch to the Field employees, processing and review after job completion (check of job report, signed timesheet, clock report hours, launch Purchase Order).
• Check expense reports for Field employees according to Field Service Representative Guideline and Travel and Entertainment Policy, before approval or is rejecting the expense reports if non-compliance or missing documents.

Cualidades Mínimas Requeridas

• Licenciatura en Ingeniería o Administración de Empresas - Títulado (indispensable)
• Inglés intermedio/avanzado comprobado - Capaz de sostener una conversación fluida en el idioma. Parte del proceso de selección será en inglés.
• Habilidades administrativas:
  • Comunicación Interdepartamental
  • Resolución de problemas
  • Autónomo (Decision-Making)
  • Establecimiento de prioridades
  • Entrada de datos
• Excelente manejo de paquetería MS Office (Excel, PP, Office 365, etc.)
• Liderazgo
• Licencia de manejo vigente
• U.S. VISA Tipo B1/B2 (deseable)

Caterpillar is an Equal Opportunity Employer (EEO).

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