Manager Business Continuity and Incident Management

Role purpose: The position is responsible to attend and track all activities related with governance, internal and external audits and reviews, operational resilience activities, BCIM evaluations for third parties, awareness and training, internal administrative activities, update and maintenance of BCIM tools.The jobholder may help with the implementation of business continuity and incident management activities across all departments in HBMX & LAM.The position involves close co-ordination and clear communication with Region, Senior Management, Business and Functions across the region and close interaction with all functional support Teams to ensure timely escalation or resolution of any business constrints.B

Principal Accountabilities and Responsibilities

• Attend and track all activities related with governance, external and internal audits, Risk & Control Review support and evaluations

• Awareness and training, internal administrative activities, co-ordination and clear communication with Business and Functions across the region

• Support activities related with Business Interruption, Incident Risk controls, identifying risks, operational risk environment and experience in Risk Management.

• Actively support and following up team activities

• Managing activities about Third-Party proces

Requirements

Requeriments

• Fluent in English (strong verbal and written skills).

• Effective and strong communication and management skills.

• Teamwork and collaborate effectively skills.

• Strong skills managing Microsoft suite (word, ppt, excel etc.)

• Proactive and resilient in a dynamic and constantly changing

• Understanding of HSBC's internal control

• Understanding of Business Continuity and Incident Management

At HSBC we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights