Come join our team!

As part of Hyatt Vacation Ownership, Hyatt Residence Club provides flexible access to global travel experiences through a diverse portfolio of boutique residential-style retreats. Set in unique destination from Maui, Carmel and Aspen to Sedona, San Antonio and Key West, Hyatt Residence Club resorts deliver genuine Hyatt® care.

Take a few minutes to review our open positions and apply today!

PRINCIPAL OBJECTIVE OF POSITION

The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.

MAJOR DUTIES AND RESPONSIBILITIES

• Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
• Adheres to standard work hours 7am - 4pm.
• Greets each guest in a warm and friendly manner as specified during initial meeting.
• Uses approved presentation and support materials effectively and exclusively.
• Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
• Provides customer service to guest as specified in training and direction of management.
• Maintains the highest level of company/competition product knowledge by attending all required training sessions.
• Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
• Discusses terms and conditions, incentives, points, and product pricing with customers.
• Effectively gains commitment from guest to purchase.
• Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
• Participates in staff meeting and attends other meetings, such as seminars and training as required.

QUALIFICATIONS/COMPETENCIES

Requires bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience. Sales/Marketing or tourism career background preferred. Proficiency in computers - software knowledge and skills in Microsoft Office applications (Word, Excel, PowerPoint) are a requirement. Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences. Excellent organization skills.

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better - a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.