Job details

Country

Mexico

State / Region / Province

Mexico, Nuevo Léon

Work Location

Mexico City, Monterrey

Domain

Delivery

Interest Group

Infy Mexico

Skills

Technology|Database|Database- ALL, Technology|Java|Java - ALL, Technology|Open System|Linux

Company

Infosys Mexico

Requisition ID

115503BR

Job description

Responsibilities:
• Engage with developers, architects, PMO, product, O&I and RISE teams from the start of the SDLC phase.
• Subject matter expertise for the assigned product verticals.
• Contribute and monitor critical Digital Products. This will also include providing on-call support, engaging customers and business, analyze functional and technical in-depth solutions.
• Dive deep and understand every issue occurred and own them completely for end-to-end closure.
• Proactive troubleshooting & product maintenance/break-fix.
• Technical consultancy for monitoring, incidents and problem management. Lead technical bridges and interact with both technical staff and management during the incident and change management process.
• Reduction in operational toil.
• Work closely with the corresponding dev teams on suggesting new features and enhancements based on live issues.
• Develop tools and programs to achieve operational efficiency, smooth customer experience and become technical expert.
• Provide ideas and develop tools that will ease the day today activities of the team.

Qualifications:
• Experience in successfully delivering advanced solutions for a multi-tier, distributed web application.
• Experience in analysis, design, development, implementation and testing of Java/J2EE based enterprise applications.
• Ability to understand current apps and perform deep dive analysis on existing performance issues.
• Familiarity with microservices architecture and container orchestration with Kubernetes and any cloud platform (AWS/GCP/Azure)
• In-depth knowledge of services-oriented Architecture, restful web services, and API integration.
• Good understanding of Linux OS concepts, CPU performance, Load Avg, Network analysis, Memory utilization, JVM Garbage Collection strategies etc.
• Experience with performance analysis of large-scale cloud-based application system.
• Understanding concepts like Connection Pooling, Load balancers, max connections, rate limiting, traffic routing, network latency.
• Caching Technologies like Elastic cache, CDN/Edge Servers
• TLS Encryption, security, web application firewall (WAF)
• Experienced database skills (oracle, DB2, MySQL, MongoDB etc.), working knowledge of UNIX or Linux
• Experience in container-based architecture
• Experience in any one of scripting languages (shell, python etc.)
• Understanding of Mobile SDK/AI & ML languages is a plus

- Advanced English Communication
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.