About this opportunity

We are now looking for a Technical Solution Sales Support Manager to join our great team and to proactively lead with a Techno-commercial approach the sales organization in Customer Unit Latin America North with product, services and solution expertise. You will also secure that customer feedback is shared with R&D organization, encompass end-to-end Sales Support accountability towards customers for our Networks and Managed Services deals.

The portfolio and services scope encompass the following:

• Networks
• Products: Radio, Microwave, Small cells, Site Solutions, Transport
• Services: Network Design, Network roll-out and Customer Support
• Managed Services and Network Optimization services

Join us and enjoy our hybrid work model! #TeamEricsson

What you will do

• Position Ericsson as a thought and technology leader, grow our business and build strong customer relations towards CTO team
• Influence Customers vision & strategy, drive Ericsson involvement in crafting customer visions, strategies & requirements.
• Act as an authority supporting the sales team with your technical expertise for specific deals and provide sales support expertise, conduct in-depth technical discussions with customer
• Be the point of contact between our Customers and the Business Units, Group Function and Ericsson Research.
• lead and provide the provide the technical answer in customer offer and RFx

You will bring

• Bachelor of Electrical Engineering, Business Administration, Science or similar
• Spanish and English proficiency
• Experience working in the field with Customers from sales/solutions/delivery at Ericsson or equivalent.
• Domain experience: Radio for mobile networks namely 3GPP 2G, 3G, 4G, 5G, Transport, Services
• Proficiency in Business Understanding and Critical Thinking.
• Capability in leading and inspiring change in large, complex, and cross-functional teams.
• Strong cultural awareness and excellent interpersonal communications and networking skills.
• Thought Leadership in identifying short- and long-term priorities to improve the business strategy.
• Consultative Selling Skills
• Financial Understanding
• Presentation, communication, and influence skills
• Global exposure/ Mindset

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.