Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Sales, Administrative and Logistic Support in Mexico City?

This position is central to the success of our export operations. You'll gain insight into every step of our value chain - from commercial orders to logistics and delivery.

Responsibilities include, but are not limited to:

1. Sales and Order Management

- Receive and validate sales orders from Key Account Managers (KAMs)

- Process and track orders in SAP, ensuring alignment with purchase layouts and profitability goals

- Coordinate invoice requests and generate pro forma invoices based on project stage and incoterms.

2. Supply Chain Coordination

- Act as the main liaison between KONE distributors and factories (China, Italy)

- Follow up on delivery schedules, booking confirmations, and shipment documentation

- Manage communication regarding containers, packaging lists, and documentation like certificates of origin.

3. Logistics Tracking and Forecasting

- Ensure alignment of delivery dates with factory production and customer expectations

- Update forecasts weekly and monthly (3-month outlook) for finance and export teams

- Monitor project delivery status in SAP until closure and second-phase invoicing.

4. Data and Stakeholder Management

- Provide timely and accurate project updates to internal stakeholders.

- Analyze large Excel datasets to support decisions on sales, deliveries, and forecasts.

- Ensure database hygiene and report clean handoffs across departments.

What We're Looking For:

- Minimum 2 years in logistics, administrative or export operations

- Experience with international distributor communication

- Strong knowledge of SAP and Excel (pivot tables, formulas, database handling)

- Ability to multitask and meet tight deadlines

- Exceptional attention to detail and proactive problem-solving skills

- Minimum intermediate level of English both writing and speaking.

What can KONE offer you?

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include:

• Competitive salary

• Opportunities to learn and grow

• Comprehensive health and wellness plans for the entire family

• More benefits than required by law

Come share your passion and energy to make a positive impact at KONE for our customers and your career!