The mission will be to manage, monitor, and troubleshoot technical issues in video projection equipment, video conferencing systems, telecommunications equipment, and structured cabling.

Main Activities

• Attend and resolve technical support tickets.
• Create and coordinate a preventive maintenance schedule for video projection equipment, video conferencing systems, telecommunications equipment, air conditioning, and lighting.
• Perform equipment configuration backups.
• Replace structured cabling connectors.
• Conduct tests and inspections of managed equipment to ensure optimal functionality.
• Inventory management.
• Follow up on and coordinate equipment warranties.
• Coordinate with service providers.

Requirements

• English level B1
• Degree in Computer Science, Systems Engineering, or a related field.
• Minimum 1 year of experience in the field.
• Basic knowledge of networks and TCP/IP protocols
• Proficiency in Microsoft Office
• Experience with peripherals (scanners and printers)
• Basic knowledge of structured cabling

We Offer

• Opportunities for professional growth within the company
• Monday to Friday, 8:30 AM to 6:30 PM; workplace located in Polanco
• Legal benefits (according to local labor laws)
• Punctuality and attendance bonus
• A day off on your birthday
• Support in case of the death of an immediate family member
• Life insurance
• Savings fund through Minu
• Discounts on specialist medical consultations
• Discounts at cinemas, restaurants, and other establishments via corporate app coupons
• Reimbursement of medical expenses due to accidents, up to $10,000 per event
• One free ambulance service per year
• One free dental cleaning per year
• One free basic check-up per year
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