Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Quality Engineering

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Quality Engineering team you lead end-to-end Loyalty and Digital Engagement program testing and validation. As a Senior Associate you are expected to analyze complex problems, mentor others, and uphold rigorous standards. You are focused on building client relationships and developing a deeper understanding of the business context, navigating increasingly complex situations, and growing your personal brand and technical knowledge.
Responsibilities
- Leading end-to-end Loyalty and Digital Engagement program testing
- Validating program functionality
- Analyzing complex problems and providing solutions
- Mentoring and guiding junior team members
- Building and maintaining client relationships
- Enhancing understanding of the business context
- Delivering top-quality solutions
What You Must Have
- Bachelor's Degree in Engineering, Computer Science
- 5 years of experience with 5-8 years of experience preferred
- Oral and written proficiency in English required
What Sets You Apart
- Master's Degree preferred
- Leading end-to-end Loyalty and Digital Engagement program testing
- Developing testing strategies and risk-based test plans
- Executing planned test scenarios
- Reviewing business and technical specifications
- Collaborating with various teams
- Validating client specific requirements
- Promoting use of automation tools
- Developing in-depth experience in the payments industry
- Contributing to a team driven culture

Skills for this role

• Experience: 10-15 years' experience

• Must Have: JMeter, APM, DD, deep understanding of microservices performance, NoSQL dBs - MongoDB, async architecture patterns, UI/client-side performance, performance metrics

• Nice to have: ADO, ALT
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Proven experience in Performance engineering, Performance Testing, and Optimization.
• Strong leadership skills with experience managing and developing technical teams.
• Proficiency in performance testing tools such as LoadRunner, JMeter, Gatling, or similar.
• Proficient in capturing performance metrics and analysis across the web applications, databases and asynchronously connected systems architecture.
• Knowledge of application performance monitoring tools (e.g., Dynatrace, New Relic, AppDynamics).
• Excellent problem-solving skills and the ability to analyze complex systems.
• Strong communication and interpersonal skills, with the ability to work collaboratively across teams.
• Experience in cloud environments and microservices architecture.
• Familiarity with Agile and DevOps practices.
• Knowledge of scripting and programming languages (e.g., Python, Java, JavaScript).

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Compatibility Testing, Creativity, Defect Reporting, Embracing Change, Emotional Regulation, Empathy, Functional Testing, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Testing, Post Go Live Support, Process Improvement, QA Methodologies, Quality Assurance Engineering, Quality Assurance Metrics, Quality Assurance Process Design, Quality Assurance Process Evaluation, Quality Assurance Process Management {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date