Required skills and experience

• Delivery of service initiatives as part of the Service Excellence Programme.
• Track and report on the value delivered by each Service Excellence initiative.
• Maintain and input into the Service Excellence Programme roadmap with the Service Excellence Lead
• Inputting into the service vision and strategy along with the Service Excellence Lead.
• Use data, trends and service information to define further improvement activities
• Support the Service Excellence Group, Customer Service Managers and Operational Service Managers to drive adoption of Service Excellence
• Acting as a go-to expert for Service best practice and improvements
• Inputting into, running and analysing end-user and stakeholder satisfaction surveys.
• Assisting in the design and production of consistent reporting of IT metrics within Science & Enabling Units IT and of Service reporting to associated Business leadership
• Build effective relationships across AZ Technology teams to continuously improve ways of working.
• Focus on strategic complex partnerships, leading the management of high value / highly complex vendor contracts.

Essential

• Overall 5+ years of hands-on software development experience
• Minimum 3+ years of hands-on experience using MuleSoft Anypoint API Platform for developing REST services
• Experience in designing API specs using RAML, OpenAPI and other modelling language
• Eperience in design, developing, testing, implementation and documentation of Mule APIs and Mule Anypoint platform
• Good understanding of integration patterns
• Analyze business requirements and create technical design documents that are in accordance with the company's architecture standards.
• Exposure to Mule architecture, working with connectors/debuggers, flow analyzers and configuration tools.
• Experience in building common service framework for logging, error handling, authentication/authorization
• Experience in CICD using Maven, Jenkins and Mulesoft
• Experience with Mule 4 is plus
• Experience in implementing OAuth authentication is a plus
• Experience with different integration platforms and API management tools are plus
• Experience in Java/J2EE is plus

Desirable

• ITIL v3 Foundation.
• Experience of delivery within a matrix management structure
• Experience in management of vendors and suppliers.
• Experience working in the Pharmaceutical or Healthcare industry IT environment
• Ability to interpret and communicate technical information into business language.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Ready to work in office for 3 days a week .

Other Skills:

• Should be having B.E/B.Tech/MCA degree.
• Excellent communication and interpersonal skills.
• Well versed in English. Excellent spoken and written skills.
• Proactive approach to problem solving.
• Experience working in a globally distributed team.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.