Company: Firstsource Solutions

Job Opportunity: Call Center Representative (Collections)

Location: Av. Paseo de la Reforma, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX

What We Offer:

• Gross Salary: $16,000 per month since the 1st day
• Food Vouchers: $1,600 per month since the 1st day
• Attendance Bonus: $1,500 per month after 3 months
• Performance Bonus: $1,500 per month after 3 months
• 100% Paid Training
• Law Benefits
• Life Insurance
• Totalpass (Gym Discounts) after 3 Months
• Free Daily Cereal Bar
• Paid Birthday Off
• Referral Program: Earn up to $4,000 per referred friend
• Collaborative and Inclusive Work Environment

On-site only: Reforma, CDMX.

Requirements:

• Advanced English level (verbal and written)
• At least 1 YEAR of call center experience
• COLLECTIONS or sales previous experience
• Commute time (No more than 1 hour from the site)

Responsibilities:

• Handle customer inquiries via phone
• Perform extensive customer verification processes
• Efficiently navigate system tooling

We are excited about the possibility of you joining our team. Please let us know if you are interested in applying !!

Shannon Sotres