Azure Cloud Engineer

Reports To: Vice President of Infrastructure

Location: Monterrey, Mexico

Environment: Hybrid (minimally 1 day/week in the office)

Work Schedule:

This position is full-time and hybrid, Monday through Friday from 8:00 AM to 5:00 PM local or CST (flexible) with an hour break, but flexibility is available based on coverage.

Who We Are:

Redwood Logistics is one of the fastest growing? and most innovative 4PL providers offering supply chain execution and next-generation supply chain technology solutions.? For more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in forth-party logistics (4PL), we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains.

From our diversity of services, data-driven network solutions, and strategically integrated model, we have positioned ourselves as the dominant player in the mid-market space operating across North America and Mexico. We are a privately held company, managing significant transportation spend - we are big, but flexible with an entrepreneurial spirit.

Redwood Mexico, a subsidiary of Redwood Logistics, speaks the cross-border shipping language removing roadblocks that can bring cross-border supply chains to a stand-still.

Our continued success is driven by our fearless and innovative people. Being part of the Redwood family means taking the road less traveled, building each other up to greatness, and always leaving room for fun!

Ready to grow with us? With $1.4B in Revenue, 34% YOY SaaS growth and 400% SaaS pipeline, now is the time to join Redwood!

Purpose of Your Work:

As an Azure Cloud Engineer, you will be responsible for the design and support of the IT Infrastructure of Redwood Logistics, primarily focused on our Azure estate. This role will work closely with our Software Engineers to ensure our cloud infrastructure remains stable and secure, while pursuing new technology and potential cost savings. The Azure Cloud Engineer performs all tasks associated with supporting the Windows Servers, Cloud infrastructure, and Networking including standardization, software distribution, break/fix troubleshooting, patching, and inventory. The role is part of a team and must participate in knowledge sharing sessions.

How You Make a Difference Everyday:

• Create and maintain standards, designs, and automations in Azure
• Microsoft Azure and O365 support
• Azure infrastructure support
• Cross train on AWS infrastructure Support
• Develop and mature patching standards
• Develop and mature monitoring of all IaaS, PaaS, and SaaS platforms
• Tier 2 and 3 Windows Server OS support (Server 2003, 2008, 2008R2, 2012, 2016)
• Create and maintain OS standards
• Automate server build and deployment processes
• Work with Microsoft and other vendors for issue escalation
• Maintain inventory of servers and hardware both in datacenter and the field
• Participates in technical research and development to enable continuing innovation within the infrastructure
• Operate as a subject matter expert and act as the escalation point for issue resolution and customer escalations
• Develop server monitoring standards
• Provide on call assistance and support of production business systems on a rotating basis for after-hours support

You've Got This?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience. Related certifications will be helpful. The candidate must have 5+ years of experience supporting an enterprise in a team environment.

• Bi-lingual in English/Spanish; B1 or B1+ level
• At least 2 years of experience in a Windows Server engineering role in a large organization
• Azure Administrator required, Azure Solutions Architect Expert a plus
• Experience with Active Directory infrastructure
• Knowledge of scripting (PowerShell, VBScript)
• Knowledge of AWS and Azure environments
• Strong knowledge of Azure PaaS platforms
• Working knowledge of IaaC platforms
• Knowledge of networking concepts and practices, knowledge of Cisco and Meraki a plus

What We Offer:

• Life Insurance policy for you starting 30 days after employment.
• Personal Health Insurance coverage for you - Major Medical
• 30 days "Aguinaldo" Christmas bonus or prorated percentage your first year.
• Vacation time starting at 12 days. Additional days will increase per Mexican Law.
• Premium Vacation 50% vacation days (Prima vacacional).
• You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law.
• You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company's needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual's actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.