Title Customer Service Representative

Company Address Monterrey, Nuevo León

Key Activities

Handle special customer requests.

Print sales orders.

Process invoicing.

Manage shipping and courier services.

Redirect calls to the sales team.

Follow up on customer orders.

Provide support to the sales service team.

Work Days: Monday to Friday

Education

Minimum required Bachelor's degree.

Knowledge and Experience

Customer service, sales, logistics.

3 years of experience in a similar Customer Service Executive role.

Skills

Strong communication skills.

Customer service orientation.

Organizational skills.

Technical Skills

100 proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook.

ERP software management.

Tools, Equipment

Computer

Languages Advance English

Salary and Benefits

Monthly Gross Salary $22,000 - $25,000 MXN

Benefits

Legal benefits

Grocery vouchers

After 3 months Major Medical Expenses Insurance (SGMM)