Location: ON-SITE. Autopista México - Querétaro 3065-A, Centro Industrial Tlalnepantla, 54030 Tlalnepantla, Méx.

ABOUT THE JOB

This role focuses on handling inbound calls, providing service and support to users (patients receiving online medical follow-up), and acting as a liaison between the patient and the clinic.

WHAT DO WE OFFER YOU?

• Clear career development paths and endless growth opportunities.
• Bi-weekly payment with monthly performance incentives.
• Referral bonuses.
• 100% paid training.
• Excellent additional bonus structure.
• Great work environment.
• Benefits above those required by law.

TO JOIN OUR TEAM:

• Experience in customer service (6 months to 1 year).
• Call center experience is a plus (6 months to 1 year).
• Proficient in using a PC; experience with Windows-based applications.
• Conversational bilingual (English/Spanish) with strong writing and grammar in both languages (B2+ level).
• High school diploma or higher education certificate required.
• Must live within 75 minutes of the site.