Location: Puebla City, Mexico

Full-time | Leadership Role

Are you a strategic leader with a passion for cultural exchange and talent development? Do you thrive in a fast-paced environment, leading high-performing teams to achieve ambitious goals? If so, we want you to join our mission!

About the Role

As Head of Recruitment for Mexico, you will play a key leadership role in driving the success of our recruitment efforts for our cultural exchange programs. Reporting to the Country Director, you will lead a dedicated team of 10 to meet and exceed recruitment targets, develop strong university and partner relationships, and expand our participant base across Mexico. This role is crucial in ensuring program standards, fostering team engagement, and driving year-over-year growth.

About Smaller Earth

Smaller Earth Group, established in 1999, is a market leader in cultural exchange programs and technology, operating six brands across 18 countries. We aim to make meaningful travel experiences accessible to everyone, inspiring people to go further. With a focus on innovation and a commitment to our core values, we have supported over 100,000 global participants.

Our programs include work and travel, internships, and summer camp jobs, providing life-changing experiences and career growth opportunities. We strive to create a world where travel has a lasting positive impact on individuals and communities, making this big world feel a little bit smaller.

Key Responsibilities

Achieve Recruitment Targets – Lead the team to meet or exceed agreed annual goals across all programs.

Develop & Engage the Team – Foster a high-performance culture, ensuring a minimum 80 team happiness score and strong talent retention.

Strengthen University Partnerships – Increase engagement and offline events at key universities to drive sign-ups.

Expand Customer Base – Grow participants base from other key regions outside of Puebla.

Uphold Program Standards – Ensure applicants meet program criteria and maintain high employer satisfaction (NPS).

Drive Market Growth – Contribute to year-over-year growth across all cultural exchange programs.

Who You Are

A Natural Leader – Proven ability to motivate, coach, and inspire a team to hit ambitious targets.

Experienced Manager – At least 5 years of leadership experience managing teams of 10+ people in a fast-paced environment.

Strategic & Analytical – Strong decision-making skills with the ability to analyze data and spot opportunities.

Relationship Builder – Excellent interpersonal skills to engage with universities, partners, and participants.

Customer-Focused – Deep understanding of customer needs and how to deliver outstanding experiences.

Goal-Oriented – Ability to balance short-term wins with long-term strategic growth.

Tech-Savvy– Comfortable using CRM systems, Excel, and communication tools like Slack, e-mail.

Experienced in Cultural Exchange Programs – Ideally, but not necessarily, you have successfully participated in a cultural exchange program in the USA, whether as an intern, camp counselor, or part of a summer work and travel program.

Why Join Us?

Make Positive Impact – Help to “Inspire People to go Further�

Be Part of a Global Mission – Work with an international team dedicated to meaningful cultural experiences.

Continuous Learning – Grow your leadership skills and career with ongoing development opportunities.

Lead a Talented Team – Be at the heart of a high-energy, high-impact recruitment operation.

Ready to take on this challenge? Apply now and be part of something bigger!

Applications close on May 25th, 2025. Interviews will be conducted at the end of May, with an ideal start date of 1st July.

Salary: $33,0000 MXN gross monthly payment.

Benefits:

• Performance Bonus
• IMSS (National Health Insurance)
• Vacation bonus (prima vacacional)
• 30 days chritmas bonus ( Aguinaldo)
• Mexican law benefits.