about the role

The following position is offered via our affiliate Viacess-Orca. Viacess-Orca is a subsidary of Orange.

About Viaccess-Orca

Viaccess-Orca is a leading global solutions provider of OTT and TV platforms, content protection, and advanced data solutions for a personalized TV experience. Viaccess-Orca is part of the Orange Group with solutions deployed in over 35 countries, reaching more than 27 million subscribers.

We spend nearly 4 hours a day watching TV content on different devices: TV, tablet, computer, smartphone. Viaccess-Orca combines multicultural expertise to offer innovative solutions to its B to B customers content providers. The solution portfolio includes security, service platforms, and user engagement management (including discovery and content recommendation).

Your main tasks in devops and engineering team will be:

• Ensure the deployment, installation and commissioning phase of our digital TV products,
• Manage the integration phase of our OTT/IPTV software solutions in the operator environment,
• Work with the customer on the solution implementation
• Provide technical support to VO Customer's or Partner's solutions
• Ensure good visibility to customer on open issues (using phone, email, reports and meetings)
• Manage team internal projects and tools.
• Customize and troubleshoot platform according to customer requirements
• Bridge the gap between technical needs in LATAM and experts teams (architects, R&D,...) located in Europe and Israel
• Train the customer's technical and operational staff,
• Contribute to the technical optimization of solutions,
• Provide L1/L2/L3 technical support on production environment.
• Be the main technical point of contact for LATAM customers

about you

Technical skills

• Virtualization (VMWare), Kubernetes
• Squid
• Oracle Sql / Mongo Db / No Sql DB
• Linux, Web Technologies (application and HTTP Servers), ELK (Elastic Search / Logstash / Kibana), Grafana, Fluent Bit, Scripting (bash, perl, pyton...)
• Network configuration
• Knowledge with Video transcoding , packaging, delivery networks & DRM - advantage

Soft skills

• Experience in customer facing positions
• Experience in Support/Crisis management
• Fluent in English customer facing communication
• Ability to work with remote teams in different timezones
• Analytical mind and be force of proposition
• Self-learning capability;
• Self-driven;
• Innovative - ability to learn and work with new technologies;
• Customer mind oriented

additional information

The following position is offered via our affiliate Viacess-Orca.

Viaccess-Orca, based in France (Paris La Défense and Rennes), Israel, Finland, Asia and Latin America, is part of the Orange Group of companies with solutions deployed in over 35 countries, reaching more than 27 million subscribers.

Viaccess-Orca (VO) is a leading global solutions provider of OTT and TV platforms, content protection and anti-piracy services, as well as advanced data analysis solutions for a personalized TV experience. VO provides our technologies to Pay TV operators and content providers.

Joining us means being part of a multicultural environment and discovering the advantages of belonging to a big group, all while being managed as a small company!