We are looking for a highly technical and results-driven professional with experience in production support and incident resolution in critical environments. This person will play a key role in ensuring application reliability and client satisfaction.
Required Skills and Experience
Strong knowledge of UNIX/Linux and SQL for effective troubleshooting.
Experience in log analysis, Java error handling, and object-oriented programming languages.
Ability to perform Root Cause Analysis (RCA) and propose permanent solutions.
Proactive system and database monitoring focused on:
Deadlocks
Performance bottlenecks
Space management
Ability to collaborate with cross-functional teams and provide application-level support.
What We Value
Excellent communication skills with clients and stakeholders.
Analytical mindset and focus on continuous improvement.
Commitment to system quality and stability.
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