Acerca del puesto Site Reliability Engineer

About Reservamos.mx:
We believe that technology is revolutionizing travel for the better. Back in 2014 at MIT, we decided to start our Company journey by focusing on bus travel. Why bus? easy, the bus sector is the largest mode of transportation in the Americas. Passenger volume is estimated at over 10Bn passengers per year, 13x that of air sector volume. Yet only 10% of this is sold online today. We believe it is just a matter of time for online bookings to represent 50%+ of all ticket sales.

We are a full-stack company focused on creating the best online experience to book bus and flight tickets in Mexico and the US. Our allies include renowned brands such as Greyhound, Primera Plus, ETN, among others.

Our motto is simple "Be creative, take ownership and be a team player"

About this role:
If you are passionate about driving a fast-growing travel business and enjoy harnessing the power of technology to help companies meet their goals. Then Reservamos is looking for you!

As part of our development team, you will be working in:

• Developing and maintaining AWS and Heroku infrastructure
• Work with development teams to improve efficiency in the software deployment process
• Troubleshooting and issue resolution
• Manage a portfolio of cloud-based web applications
• Monitor, log, resolve, and escalate infrastructure
• Optimize cost and resource utilization wherever possible
• Remove single point of failures, reliability weak points and performance bottlenecks

About you:

• You are passionate about designing, building, and maintaining robust infrastructure that supports thousands of users.
• You prioritize infrastructure clarity and robustness over quick fixes or temporary solutions.
• You value feedback and believe in the importance of infrastructure reviews.
• You want to learn about monitoring, logging, and scaling to improve system reliability.
• You're not afraid to dive into existing infrastructure setups to suggest and implement improvements.
• You are interested in cloud architectures, networking, and storage solutions.
• You enjoy collaborating with a team of experienced engineers who are as passionate about infrastructure as you are.

Our working methodology:

• You play an integral role in deciding how our infrastructure evolves, ensuring every detail is considered.
• Collaborate closely with developers to ensure smooth CI/CD pipelines and efficient deployment strategies.
• When making changes or upgrades, we don't leave you to figure things out alone. Peer reviews and team collaboration are core to our process.

Minimum qualifications:

• 2+ years of verifiable experience working in a DevOps environment
• Hands on experience with AWS stack (Cloudwatch, EC2, Elastic Beanstalk, RDS, ElastiCache)
• Knowledge of GNU/Linux, Git, grep
• High-level programming language such as Python
• Solid understanding of web fundamentals, REST, HTTP, APIs, etc.
• Solid understanding of systems monitoring, alerting and analytics (NewRelic, Cactai, Graphite, Log Stash, Nagios, Ganglia etc.);

Preferred qualifications:

• BS/MS in Computer Science or related field
• Working knowledge of Agile methodology
• CI/CD experience
• Proficient understanding of OWASP security principles
• Advanced English communication skills

Additional information:

• Location: remote
• Permanent training with access to books, learning platforms, etc.
• Working alongside other passionate teammates
• Major medical expenses insurance
• 20 days off.
• VivaPass (unlimited flights)