Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise - Makes Work Life Better™ - is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today's borderless, flexible, and skills-based work world.

Dayforce is Ceridian's award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: This is a remote position and can be located anywhere in MexicoAbout the opportunity

The Bilingual Services Project Manager is responsible for the management of external client engagements to implement Ceridian's Dayforce, Global HCM software platform.

Leveraging Ceridian's implementation methodology, the Project Manager drives the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction.

The Project Manager manages multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery. The Project Manager builds a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success. The Project Manager may also deliver Organizational Readiness consulting in support of Ceridian's Organizational Readiness toolkit.

What you'll get to do

• Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementation
• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
• Proactively plans/utilizes a mix of global resources within a matrix environment to ensure maximum productivity
• Set and manage customer expectations in regard to: project scope and timeline, Ceridian and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
• Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure
• Effectively transition customers to Support
• Participate in project health checks and post go-live analysis on completed projects with PMO
• Motivate team to document solutions and leverage and contribute to a solutions repository
• Assist customer in driving the UAT process
• Contribute to enhancement of Ceridian implementation methodology and PMO; provide feedback on tools and templates and contribute to best practices
• Complete new release training on a timely basis; be familiar with new and/or enhanced functionality in each product release
• Mentor consultants on best practice consulting re: facilitating workshops, soliciting, and documenting requirements
• Prepare Change Requests as required to capture change in scope and/or timeline
• Independently organizes and performs most work required within assigned area

What's in it for you

• Encouragement to be the best version of yourself at and away from work
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you're living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

• Bachelor's degree or equivalent experience; PMI/PMP certification preferred
• 1 year+ experience in human capital management applications consulting and project management
• Full bilingual proficiency in English and Spanish
• Experience developing and managing project schedules, preferably using Microsoft Project and Microsoft Visio
• Solid experience in business process mapping
• Experience in change management an asset
• Proficiency in Microsoft Office products and mastery of Microsoft Project and Vision
• Experience managing software implementations in a SaaS / Cloud computing environment an asset
• Understanding of relational databases and SQL and asset
• Experience implementing one or more of the following applications: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian HCM (preferred)
• Knowledge of common human capital management (HCM) business practices
• Understanding of different industries and how Ceridian implementation best practices apply to the customer's business practices
• Working knowledge of common software implementation methodologies Functional Skills Requirements
• Excellent customer relationship and business acumen
• Ability to manage multiple projects & customers at the same time and manage competing priorities
• Excellent organization, communication and collaboration skills
• Ability to drive results through a multi-disciplinary team with matrixed reporting relationships
• Ability to lead and facilitate customer and internal workshops and sessions

#LIRemote

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in Canadian Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

Other details

• Job Family Technical
• Job Function Implementation
• Pay Type Hourly

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