GENERAL FUNCTION

The Accounts Receivable Specialist performs accounts receivable activities for franchisees, sublease doctors, safety plans, and/or Hudson's locations.

MAJOR DUTIES & RESPONSIBILITIES

· First point of contact and resolution for customer inquiries and customer disputes.

· Applies cash receipts timely and accurately.

· Focus on and facilitates collection of AR in timely manner.

· Minimizes the amount of unapplied funds.

· Responds to internal and external customer inquiries in a timely and courteous manner utilizing effective verbal and written communication skills.

· Recognizes financial opportunities and exposures and escalates appropriately.

· Monitors and adheres to internal control activities established by management.

· Provides support, as appropriate, to internal key stakeholders and external customers.

· Assumes additional responsibilities and assists with special projects as needed or directed.

· Prepares schedules and reports as requested to support management and audit requests.

· Ensures compliance with Group accounting policies, regulations and deadlines.

· Researches and resolves issues and any escalated issues in a timely manner.

· Maintains continuous improvement mindset and proactively identifies, reviews and implements process improvements.

· Complies with established department and company internal controls.

· Assumes additional responsibilities and assists with special projects as needed or directed.

· Maintains proficient knowledge and utilization of systems and software within area of responsibility.

· Prioritizes work, seeking guidance from Manager as needed.

· Escalates issues to Manager in a timely manner.

BASIC QUALIFICATIONS

· Bachelor's degree in accounting or equivalent experience

· 2+ years of comparable accounts receivable experience

· Proficient in Microsoft Excel

· Strong verbal and written communication skills

· Adept at handling customers in a professional manner

· Demonstrated willingness and ability to be a self-starter, taking the initiative to solve problems/pursue business opportunities

· Ability to adapt to shifting and competing priorities

· Ability to analyze problems, to compile data, to determine facts and reach a logical conclusion

· Constructively challenges the process and takes the initiative to search for opportunities to grow, improve and innovate

· Strong time management, organizational and communication skills, both written and oral

· Strong organizational skills and the ability to work under pressure in a fast-paced environment

· Attention to detail and deadline-oriented