Job details

Country

Mexico

State / Region / Province

Mexico, Nuevo Léon

Work Location

Mexico City, Monterrey

Domain

Delivery

Interest Group

Infy Mexico

Skills

Technology|Infra_ToolAdministration-ITSM|ServiceNow

Company

Infosys Mexico

Requisition ID

113377BR

Job description

• As a Full Stack ServiceNow Developer, you will partner with strategy, functional, technical, and UX experts to architect, design, and lead ServiceNow HRSD implementations that address the key needs of HR organizations and their workforces.
• Design, Development, and Implementation of the HR Service Delivery module including, Case and Knowledge management, Employee Service Portal, Virtual Agent, Machine Learning, HR Workspace, and AI search.
• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Configure and enhance the core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Integrations, and Reporting.
• Implement integrations with ServiceNow, 3rd party solutions, and internally developed applications
- Advanced English Communication

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.