If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Fullstack Engineering

The full stack Engineering job is responsible for delivering across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within a Technology team.

The main role that is required is to Production support to GPS applications with skills in open platform (linux, DB Oracle, Windows, DB SQL server)

Activities

• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand.

• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey

• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service's direction.

• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data.

• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.

• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge.

• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.

• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team,

• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.

• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.

Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

Requirements

Knowledge: IT engineering career

Experience: 3 years on the role or similar roles of production support

Capabilities: High values and engagement, work under stress, conflict manager, resilience, self-motivation.

Qualifications and Accreditations: Agile, Safe, Leadership, Java certification, DB Oracle, DB SQL, linux, (establish communication in English) English B2 level or similar

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.