Bolsa de trabajo field service engineer en Jalisco Híbrido

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Relevancia

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Tech support - Bilingual agent

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NTT DATA, Inc. currently seeks a Helpdesk Associate to join our team in Guadalajara, Jalisco (Hybrid). Activities General L1 support for hardware and MS Office packages Advance technical sup ...

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Supervisor de cobranza

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Intugo

Zapopan, Jal.

Hace 2 días

Tech support - Bilingual agent

$15,500 - $17,800 Mensual

NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV enGuadalajara, Jal.

Sobre el empleo

Categoría: Tecnologías de la Información - Sistemas

Subcategoría: Soporte técnico

Educación mínima requerida: Bachillerato

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Desde casa

Descripción

NTT DATA, Inc. currently seeks a Helpdesk Associate to join our team in Guadalajara, Jalisco (Hybrid).

Activities

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Requirements:

Availability to work 45 hours per week
Interest in working on Morning/Afternoon/Night shifts
Advanced English
Looking to work in IT Environment
6 months of experience in Customer Service

We Offer:

Grocery Tickets - 12% of base salary
30 days of Christmas bonus
12 days of vacations
50% Vacation bonus
Savings Funds - 13% of base salary
5 personal days per year
Medical insurance (You and your family)
Life insurance
Dental Insurance
Discounts with selected Optics
Opportunity to grow in the company

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20331725

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